Faq's

Faq's above trifare

Q: How do I know that my booking is confirmed?

A: Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.



Q: Do I need to register on your site to book car?

A: No. You can use our service fully without the need to register. You just need to provide your details at the time of booking.



Q: What if the car doesn't show up?

A: In case the vehicle you booked doesn't show up, we will offer you a full refund.



Q: What if the car shows up late?

A: We try our best to ensure our partners reach our customers on time. But in case of delays, do call us and we will help you out by either providing an alternate vehicle or giving you a full refund.



Q: Can I change my booking?

A: Yes. You can change the date of booking till 2 days before the booked date free of charge. After that, there will be a cancellation charge as per cancellation policy.



Q: What are the different modes of payment you support?

A: We accept all major credit and debit cards. We also accept Cash Cards and Net Banking. In details, we accept the following: Credit Cards: MasterCard, Visa, Diners Club Debit Cards and Cash Cards: ABN-AMRO, Andhra Bank, Axis Bank, Bank of Baroda, Bank of India, The Bank of Punjab, Barclays, Canara Bank, Central Bank of India, Citibank, Corporation Bank, Dena Bank, Deutsche Bank, HDFC Bank, HSBC, ICICI Bank, IDBI Bank, Indian Bank, Indian Overseas Bank, IndusInd Bank, ING Vysya, Karnataka Bank, Karur Vysya Bank, Lakshmi Vilas Bank, Punjab National Bank, South Indian Bank, Standard Chartered, State Bank of India, Syndicate Bank, Federal Bank, Union Bank of India, YES Bank, ItzCash Net Banking: Axis Bank, Citibank, Federal Bank, HDFC Bank, ICICI Bank, J&K Bank, State Bank of India



Q: Can I book for someone else using my credit/debit card?

A: Yes definitely! You need to mention the card holder details for the card payment but you can enter anyone's name for the car booking.



Q: Is it safe to use my credit/debit card on your site? Do you store my card number and details?

A: It is completely safe to use our site. We have partnered with EBS for the payment gateway. EBS provides a 128-bit SSL encryption technology compliant solution which is certified by VeriSign. We don't store any card details.



Q: What are our current cities of operation?

A: We are currently offering our services in Agra, Ahmedabad, Ajmer, Allahabad, Alleppey, Amritsar, Aurangabad, Bangalore, Belgaum, Bhopal, Bhubaneswar ,Bikaner, Chandigarh, Chennai, Coimbatore, Delhi, Gaya, Goa, Gorakhpur, Guntur, Gurgaon, Guwahati, Gwalior, Hubli, Hyderabad, Indore, Jabalpur, Jaipur, Jaisalmer, Jamnagar, Jamshedpur, Jhansi, Jodhpur, Kanpur, Kanyakumari, Khajuraho, Kochi, Kolhapur, Kolkata, Kota, Kozhikode, Kullu, Lucknow, Ludhiana, Madurai, Manali, Mangalore, Mumbai, Mysore, Nagpur, ,Nashik, Noida, Ooty, Palakkad, Patna, Pondicherry ,Pune ,Raipur, Rajkot, Ranchi Shimla , Shirdi, Solapur, Surat, Tirupati, Trichy, Udaipur, Vadodara, Varanasi, Vijayawada and Visakhapatnam. We provide intercity car rental, local 4 hour & 8 hour travel packages as well as car services to corporates in these cities.



Q: How is the aggregate passage/cost figured for a nearby auto rental administration?

A:Neighborhood auto rental toll’s constitute of different segments as underneath:



1. Base admission: This is base rate which will be charged. The base tolls are by and large accessible as 4 hour 40 KM and 8 hour 80 KM bundles.



2. In the event that Customer Uses Extra Kms according to his Desire he Should Pay Extra sum according to the Tariff premise



3.Incase Customer utilizes additional Hours Instead of nearby bundle additional sum will be charged according to the tax



4. On the off chance that the Customers while doing his trip he ought to be pay toll and Parking sum himself according to the .Actual





Q: what is local, transfer and outstation car rental?

A:

1) Local Kms - 8Hrs/80Kms and 10Hrs/100kms or 12Hrs/120Kms

3) Round-trip - One day means Calendar day (From Midnight 12 to Midnight 12)

3) One - way trip One day means Calendar day (From Midnight 12 to Midnight 12)

1) Local rental charges will be calculated on Hourly basis / Kms Run, The charges will be applicable for 8Hrs. / 80 Kms. And can be extended upto 12 Hrs. / 120 Kms. Under similar package. After which the trip becomes chargeable under different package.



2) For Roundtrip travel one calendar day will be calculated from 0000 Hrs. Midnight to 2400 Hrs midnight .For additional run an additional day's charge per day +additional Kms. Run per day as logged will be charged extra. All other charges as toll fees, border entry permit fees, driver's allowance and night halting charges for the vehicle will be charged extra.



Q: How customers can protect themselves shopping online?



1) Before trying a new online merchant with whom you would like to shop, if you have an option get in touch with his customer support team & get information on their physical location, address & phone number. Also check on the merchants credibility online.



2) Do not shop online using a wireless network & also avoid shopping online when browsing in an internet cafe.



3) Be sure to spend time to understand pricing, terms & conditions, policies framed the online merchant before you buy products or services online which will help you to make an informed decision.



4) Generally online transactions require a user to log in to website where he wants to buy products or services. It is advisable that you keep your password confidential and create the password strong enough (alpha numeric) when you register with the merchant.



5) Shop with websites who are empowered with SSL technology. This helps to you to make credit card transactions in the safest & most secure way because the payment gateway of the merchant will receive your credit card details in an encrypted manner.



6) After you make a payments online & complete an online shopping transaction keep hard (or) soft copies of the order confirmation page which enlists all details of the products ordered. This documentation also helps to communicate with the merchants in case of any future issues.